Payments & Returns

 

All prices are in Euro and are inclusive of VAT (21%). Santimo is entitled to adjust all prices for its products or services, shown on its website.

OUR PAYMENT METHODS INCLUDE

  • IDEAL
  • Paypal
  • Bancontact
  • Belfius
  • KBC
  • Creditcards
 

 

DAMAGE AND RETURNS

Jewels can unfortunately not be returned or exchanged due to hygienic reasons. We are happy to help you with questions so that you can be sure of your purchase beforehand.
User damage is not a valid reason for return.
 
Santimo guarantees up to 14 calendar days after receiving your order. We offer a compensation for damaged products within this period, and again, user damage is not applicable here.
The compensation may consist of a new product, a gift voucher or a refund.
 
Placed orders cannot be cancelled.
 
The costs of returns are always at charge of the customer. Reimbursements are made on the means with which you ordered and executed automatically through the webshop.